Assess the situation 

If a person experiences a medical emergency or is involved in an accident and doesn’t respond when spoken to or shaken, 

• Call the Finnish emergency number 112, 

• State what has happened, 

• Provide the exact address (addresses can be found in the campus information), 

• Follow the instructions given and put your phone on speaker if needed, 

• End the call only after receiving permission. 

Does the patient breathe? 

• Put the patient on their back. 

• Open their airways. 

• Tilt their head backward. 

• Make sure the airways remain open, lift the chin from the chest. 

• Follow their breathing: can you feel an air flow and does their chest rise / fall. 

• Turn the breathing, unconscious person onto their side and monitor their breathing regularly. 

• If their breathing is not normal or you cannot feel an air flow, begin CPR with rescue breaths. 

CPR with rescue breaths 

• Expose their chest if needed. 

• Place the palm of one hand in the middle of the patient’s sternum and place your other hand on top of it. 

• Give 30 chest compressions at a rate of 100 to 120 compression per minute, keeping your shoulders directly over your hands pressing the sternum down approximately 5 cm. 

• Continue with rescue breaths. 

• Open the airways again. 

• Lift the patient’s chin, tilt their head backward and close their nostrils using your thumb and index finger. 

• Press your lips against the patient’s mouth and blow air to their lungs 2 times while monitoring the movement of their chest. 

• If the patient does not wake up or breathe normally, continue CPR with rescue breaths until help arrives. 

Bleeding 

• Stop the bleeding. 

• Lift the limb to an upright position. 

• Lay down the person bleeding heavily and stop the bleeding e.g. with a piece of clothing. 

• Apply a pressure bandage to the bleeding wound if the bleeding in the limb continues. 

• If the bleeding does not stop, apply a tourniquet above the bleeding wound and call 112. 

How to act in the event of a fire 

Save those facing immediate danger. 

Warn others in the same building and tell them to evacuate. 

Call 112. Call also the info desk of the office when it’s possible. 

Put out the fire if you think it can be done. Don’t put yourself in danger. 

Prevent the fire from spreading by closing doors and windows. 

Guide the rescuers to the site. 

Exit the building using the shortest possible route and go to the gathering place. Remember that you may only leave the gathering place once you have received permission to do so. 

In the event of a fire, fire alarms, public announcements and shouting are used for alerting. 

Remember! The most dangerous part of a fire are the poisonous fumes formed in the fire. 

When you encounter a threatening person 

• Stay calm and don’t panic. Don’t provoke the person and don’t allow yourself to be provoked. Speak clearly and briefly, avoid staring. Be flexible and professional. 

• Keep a safe distance from the threatening person. Avoid sudden movements. Don’t turn your back on them and secure an escape route. 

• Try to win enough time for other people to arrive at the scene. 

• Call for help. Try to call the emergency number 112 without the threatening person noticing and do it as soon as possible. 

• Don’t belittle the threatening person or the situation. Don’t try to correct the delusions of a person in a confused state.  

• If the situation becomes violent, save other endangered people if you can. Don’t risk your own safety. Warn others and take cover. 

After the situation 

• Contact the Senior Safety Expert. 

• Make a report about a safety deviation. 

A threatening situation is always a shock. Don’t stay alone with your feelings. Discuss the event with your supervisor and the Senior Safety Expert. Let them know if you need conversational help for example from occupational health services. 

Vandalism or crimes 

REACT TO THE CRIMES YOU DETECT 

• Call the emergency number 112 

• Take notes of the person committing the crime and the events 

• After the situation, report the event to the Senior Safety Expert without delay.
  Markus Veteläinen
  markus.vetelainen@ulapland.fi
  +358 40 187 9866 

INTERVENE IN THE SITUATION IF IT IS ABSOLUTELY NECESSARY 

• The offender may stop their actions after realising they have been seen 

• Never protect possessions at the cost of people being harmed 

CATCH THE OFFENDER ONLY IF IT IS SAFE TO DO SO 

• By law, you have the right to apprehend the offender in the act 

• Don’t try to be a hero 

• The caught offender must always be surrendered immediately to the police 

KEEP OUTSIDERS AWAY FROM THE CRIME SCENE 

• Close the crime scene from all movement if possible 

• Protect any traces left by the offender 

MAKE NOTES OF THE OFFENDER’S IDENTIFYING MARKS IMMEDIATELY 

If you suspect that a person is dangerous or there is otherwise reason to suspect concrete danger in some situation (such as situations of suspected crime involving dangerous items or explosives), call 112. 

Acute threatening situations:
1. Direct armed threat

1. Comply with the threatener.
2. Try to remain calm – this also makes the threatener feel calm.
3. Keep your hands visible.
4. Don’t stare at the threatener.
5. Avoid sudden movements.
6. Don’t try to remove the threatener’s weapon by force.
7. Call 112 immediately when it’s safe to do so.

2. Seeking shelter outdoors 

1. Flee from the threat and move far enough away from the building – leave your belongings behind.
2. Avoid visual contact with the threat.
3. Call the Finnish emergency response centre tel. 112. Follow their instructions. End the call only after receiving permission.

3. Seeking shelter indoors 

1. Flee from the dangerous situation as soon as possible. Order others to come with you. Find a safe spot.
2. Hide if you can’t escape.
   -Put your phone on silent. 
   -Try to take cover primarily in another room. 
   -Lock the door if possible and block the door(s) with obstacles. 
   -Avoid moving in front of windows and doors.
   -If you can’t access a separate room, seek shelter from objects in the building or create a makeshift shelter using movable items. 
3. Call for help. Call the emergency response centre 112 as soon as it is safe to do so and follow the instructions given. 
4. Wait for help. Don’t open the door. Stay in your safe spot for as long as it is safe and wait for the police. The police have access to the keys to the premises.