Service Design Research Group Co-Stars

Professor

Faculty of Art and Design

Satu is a professor and dean at the Faculty of Art and Design at the University of Lapland. She is chairing and working as PI for the Service Design Research Group. She is working as PI in various H2020 Transformations funded research projects and leading T-AP funded research project for the Finnish Academy. She has published widely around service design and artistic research. She is also a practising artist.

University Lecturer

Faculty of Art and Design

Piia defended her PhD thesis, “Pohjoisen muotoilun teoria. Kestävän muotoilun kuluttamisen perusteista” (in English: Northern design theory. Criteria for consuming sustainable design) at the University of Lapland, Faculty of art and Design October 2020. Her research interests are in design research, qualitative research methodologies, design philosophy, social practices, embodiment and interaction.

University Lecturer

Faculty of Art and Design

Kiwoong is Doctor of Design, a service design researcher, lecturer and project manager at the University of Lapland. He has worked at international companies in different sectors as a quality engineer, R&D engineer, and marketer. He has researched design value and its measurement for the strategic use of design in the service industry with qualitative and quantitative approaches. His research interests include Service design with AIs, Empatic design, and Design value.

University Lecturer

Faculty of Art and Design

Krista has experience in multiple service and product design projects. In the field of service design her expertise is in strategic development projects within the context of a multinational corporation, small and medium-sized organizations and communities.

Dáidagiid dieđagoddi

Amna Qureshi is a Postdoctoral Researcher at the Faculty of Art & Design, University of Lapland, where she earned her Doctor of Arts (PhD, Pass with Distinction). She also serves as Project Manager for an innovative Sámi-focused initiative. Her expertise spans visual design thinking, visual literacy, arts-based research, cultural heritage digitisation, sustainable materials, and service design, with a focus on participatory methods that support inclusive storytelling, cultural sustainability, and ethical design. As an Arctic Six Fellow (2025–2026), her current research investigates Sámi digital storytelling and its role in cultural identity, sustainability, and digital representation in Arctic media contexts.